The convenience of having the service center open at 7am and having Jeremy extend himself to get me a loaner even though I didn't need it initially, reassured me of the excellent service I expect of BMW Annapolis.
I received the best auto care ever in my experience with BMW. Jane King was my service rep , she was very professional , courteous and super knowledgeable. Highly recommend Great Experience.
Very accommodating - service performed in timely manner. Quick response on questions after drop off. This is the 2nd annual maintenance and service exceptional.
Great service. They did an amazing job cleaning my car after it was finished being repaired. Shuttle service was extremely convenient. Read more
Ken was an attentive agent who kept me informed as my car was being serviced.Read more
Service department is very knowledgeable.
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